Cheir’a Lisboa Laundry Rules: everything you need to know

At Cheir’a Lisboa we want your experience to be simple, practical, and stress-free. To make sure everything runs smoothly, we’ve put together some basic rules that help keep the machines in good condition and guarantee respect between all customers.

Responsibility

Our machines are for collective use, so always check their condition before starting. Sometimes they may be damp, dirty, or even a forgotten item inside. Each customer is responsible for proper use, and clothing labels should always be followed.We cannot be held responsible for damages caused by misuse or overloading.

Preparing your laundry

Before starting a cycle, take care of stains in advance. This increases the chance of them disappearing and avoids unpleasant surprises at the end.

Personal belongings

Customers are responsible for their own clothes and belongings. Do not leave laundry inside the machines after the cycle ends, since other customers may need to remove it to continue their wash.

Pillows and duvets

Large items such as pillows and duvets must only be washed in machines 1 and 2. Using the smaller machines can cause imbalance and leave your laundry soaking wet.

Restrictions

For safety and maintenance reasons, it is not allowed to:

• Wash carpets.

• Animal items.

• Overload the machines.

• Cause damage intentionally or through negligence.

Breaking these rules may result in a fine.

Dryer priority

Customers who use our washing machines have priority when it comes to drying.Please note that different fabrics require different drying programs and, in some cases, one cycle may not be enough to dry clothes completely.

Invoices

If you need an invoice, send us an email at cheiralisboalavandaria@gmail.com with the following details:

• Full name and tax number

• Date of use

• Machine numbers used

The invoice will be sent within 3 days.

Pets

Pets are part of the family too. If your pet is well-behaved, they are more than welcome in our laundry.

By following these simple rules, everyone can enjoy a smooth and organized experience. Cheir’a Lisboa is here to make your daily routine easier, and with your cooperation we can keep the space pleasant for all.